Cleo Help Center

You've got a question about Cleo's cash advance/'cover me'

You’ve paid for your subscription, but you can't get a higher Cash Advance

You need to cancel something, or you've been charged by Cleo and wanna know why

You want to know what Cleo can do and how to get the most out of her

You've got a q about the thing you pay for

You want to know more about this feature, like where the money goes and how long it takes to get there

You want to know which banks Cleo supports and how to connect them

You have a question about Cleo's weekly game/quiz/know your money, or want to know why something went wrong

Setting up a budget or want to manage your bills and income?

How we keep your data safe and the trusted partners who help keep your wallets safe for you.

Check these articles out if your balance is looking off or your transactions are in the wrong categories

Would you like to help someone through the pandemic? Or do you need help because of Covid-19?

Have a question about the card that needs to be answered?

Questions about Direct Deposits, Thread Bank and how to get approved

Habits and savings features