How much is the subscription?
The Cleo Builder subscription costs $14.99 per month.
What do I get?
With the Cleo Builder subscription, you get access to a shiny new Credit Builder Card. This card will help you safely build your credit with no additional fees while spending normally.
Additionally, you'll get access to all of the great features of Cleo Plus - including cash advance and Cash Back.
Do I have to pay it every month?
Yes, as the Credit Builder is a subscription based product, you'll need to pay the $14.99 subscription every month. We also have a yearly option available for $134.99, a 25% savings!
What happens if I miss a payment?
Sometimes life happens! If you miss a subscription payment, Cleo will give you a heads up and let you know she'll try again soon or you can change your payment method on file. She'll continue to do this periodically to get you back on track!
No action will be taken on your account for 90 days if you are not paying your subscription fee. However, you may have difficulty using the card, encountering errors when accessing the virtual details or requesting a new card.
After 90 days with no subscription payments, your subscription will end and your card will be closed. Any remaining funds on the card will be sent to your linked payment method.
If my subscription ends and my card is closed, can I resubscribe and get a new one?
Yes, but you will need to contact someone at customer support to do so.
Important to know: It also means opening a new credit trade line, which means both your new and old card will show up on your credit report. Also, if you previously had Direct Deposit through Cleo and canceled it, it will not be available on this new trade line.
It'll be a new card, which means:
A new card number
A new security code
A new expiration date.
Yearly payment plans for for 25% discount can't be applied when you open a new card, however 3 months payment are still available.
A drop to your credit score after adding a new credit account is typical with any trade line and could occur - but if you use the card and make on-time payments, this should only be temporary and your score should grow in the following months.
Please remember your credit score can be impacted by many different factors and the impact a new Credit Builder Card would have cannot be guaranteed.
What else comes with my Builder subscription?
If you have Cleo Builder, you can now build more than just credit: Cleo savings and challenges are now part of the Builder upgrade
Need savings tools? You’ve already got ‘em with Savings Goals
Earn yearly early added interest that’s 9X the national average*
Cleo spots and targets your problem spending with Challenges
Auto-save every time you splurge on your worst habits with Swear Jar and other Save Hacks
Cleo will hold you accountable with regular check-ins
*The interest rate on your account is 3.66% with an Annual Percentage Yield (APY) of 3.72%, effective as of 09/19/2024. Rate is variable and is subject to change after account opening. Fees may reduce earnings.