All Collections
Direct Deposits
Why am I not eligible for a cash advance boost after signing up for Direct Deposits?
Why am I not eligible for a cash advance boost after signing up for Direct Deposits?

Here's why you might not eligible for a boosted cash advance right after signing up for Direct Deposits

S
Written by Sarah Roberts
Updated over a week ago

There are a couple of reasons why you might not be eligible for a boosted cash advance* right after signing up for a Direct Deposit:

  1. Your Direct Deposit may still be pending

  2. Cleo has only received one Direct Deposit payment from you so far

You need at least two pay cycles to qualify for a boosted cash advance. The two pay cycles are just to make sure you can safely pay back the boosted cash advance once you receive it.

Don't worry, Cleo will notify you as soon as boosted cash advance is available to you, K?

* “Cash/Salary Advance” is a feature of the Cleo Builder Subscription and not the Credit Builder Card. The “Card Cash Advance” is a feature unique to the Credit Builder Card and allows you to advance cash at an ATM. The Card Cash Advance is subject to a $2.50 fee per transaction plus any fee that may be charged by the ATM or Bank. This feature is only available to holders of the Credit Builder Card.

Did this answer your question?