Skip to main content

Why can't my information be verified for Direct Deposit?

Still waiting on your ID to be verified for your direct deposit, what gives?

C
Written by Ciara Jack
Updated over 3 weeks ago

If your identification couldn't be verified automatically, then we'll ask you to submit your ID documents manually. This could be your SSN, your address or your photo ID.

Unfortunately if your documents didn't pass the manual checks, we're unable to sign you up for a Direct Deposit at this moment in time.

Did this answer your question?