While we’re all for enjoying a bit of fun and games, let's ensure the only jokes are the ones we share, not the ones played on us by scammers 🤡 It’s time to discuss how you can keep your account as secure as Fort Knox and still have the last laugh.
Why are we doing this?
- To build trust with you. Cleo is secure, trusted, and we’re not in the business of selling your data.
- To educate you on how we protect your money.
- To up your game in spotting scams. Knowledge is power, and we want you armed and ready.
Avoiding common scams: Know the signs
Ever see a message on social media from “Cleo” promising you instant access to funds? 📲 If it sounds too good, IT IS. Those emails pretending to be us but leading you astray? Steer clear. And remember, OTPs (one-time passwords) are like your secret snack stash—don't share them ⚠️
Cleo’s armor for your account
- New login alerts: We monitor your account for any unusual login attempts and will notify you immediately—be it via in-app notification or email—if something fishy appears. Stay alert and secure with our proactive protection.
- Official social media: Our real accounts are @meetcleo. We'll never DM you for sensitive info.
DIY Account safety
- Lost card? Freeze it: Hit us up at team@meetcleo.com. We're on standby to help.
- Stay alert: Keep your notifications on to monitor any unusual account activity.
- Speak up: Notice something off? Our support team is ready to spring into action.
🤡 Don’t be fooled by scammers
Yes, technology is our friend—think bank-level encryption. But scammers? Not so much. They're the uninvited guests at the picnic. Here's how to keep them at bay:
- Be selective: Interact only through our verified channels. If it doesn't have a blue tick, it's not us.
- Stay informed: Keep your alerts active for real-time updates on your account activities.
We’re here to keep your Cleo experience safe, so you can focus on making money management both easy and enjoyable 💙