Skip to main content

I’ve cancelled my subscription - when will I get my refund?

You’re done with paying a subscription fee each month and need that money back now

Written by Roisin Allum
Updated this week

If you cancel your Plus subscription within 1 month of signing up without requesting a cash advance, you can get a refund. 

Your refund will take a couple of business days to process. If it doesn't show up within 4 business days, please let us know.

Heads up, as per the T&Cs, if you’ve deleted your Cleo account then we can’t process a refund because the money doesn’t know where to go.

Did this answer your question?