Cleo

Wondering what you’ve just been charged for? Here’s how to figure it out.

What did Cleo just charge me for?

Find out how to refer a friend and boost your cash advance

How do referrals work?

You want to know what your Plus subscription gets you

What do I get with my Cleo Plus subscription?

Victoria Harris

Ciara Jack

Lucie Holtermann

You've got a q about the thing you pay for

Cleo Plus 

Why am I stuck in processing when signing up for Cleo Plus?

If Cleo isn't accepting your address, here are a few pointers as to why

Why won’t Cleo accept my address?

For when you want that sweet cash advance

Why is Cleo saying my account is suspended?

Why won’t Cleo accept my card and bank details for Cleo Plus?

Roisin Allum

Onboarding

You want to check if you have access to our cash advance and other Plus related goodies

Do I have a Cleo Plus subscription?

Introduction to Cleo Plus

How do I change my payment method to pay my subscription?

How do I pay my Cleo Plus subscription?

You’ve paid for the subscription and want to know when you can access that sweet advance

When will my Cleo Plus subscription payment clear?

You wanted to pay your subscription, but your payment for this month didn't go through

What to do if your subscription payment fails

You want that advance, but Cleo sent a message saying there’s something wrong

What is wrong with my Cleo Plus subscription?

Can I pay for a yearly subscription for Plus, Pro or Builder?

Does Cleo offer annual subscription options?

Payments

How do I get a refund for my Plus subscription?

How do I cancel Cleo Plus?

Cancellation and Refunds

How does Cleo's credit score feature work? Do I need a subscription to check my score?

How do I check my credit score with Cleo?

How does my Pro or Builder subscription help me save money?

What are Cleo Savings?

Savings Accounts

Find answers and get help from Intercom Support and Community Experts

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