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Credit Builder Card: FAQs
The Cleo Credit Builder Card and credit scores
The Cleo Credit Builder Card and credit scores

What, how, when Builder reports and how it helps your credit score 🤝

Written by Daniel
Updated over a week ago

How do I track changes to my credit score?

You can keep track of your credit score within the Cleo app. Each month Cleo will notify you when your latest credit report is available and any changes affecting your score.

Just type "credit score" to Cleo, and she’ll prompt you to sign up for the credit score feature


You can access the credit score feature through the Borrow tab.

Our Credit Scoring feature is provided through Equifax. This Credit Score feature is only available for Cleo Builder or Plus users

When does Cleo report to the Credit bureaus?

Cleo reports to all three credit bureaus: Experian, Equifax and TransUnion, 14 days after your statement due date.

What does Cleo report on?

👉 Outstanding balance owed: The balance not paid off from the prior month. If you paid off your last statement in full, your outstanding balance should be $0.

👉 Payment status: The status of your payment. Your payment status is a reflection of whether or not you paid last month’s statement.*

👉 Current balance: The amount you have spent during a statement cycle that is owed on the due date for that statement.

👉 The highest credit: The highest statement amount - aka the most amount of credit you've ever spent.

What doesn’t Cleo report on?

Card utilization: Cleo doesn’t report percent utilization to the major credit bureaus because it has no pre-set credit limit. That means spending up to the amount of your security deposit will not show a high-utilization record on your credit history as long as your credit builder card is current. We do not report credit limits.

If you opt into carefree credit building, Cleo will make automatic on time payments, ensuring positive credit behavior. Never worry about a late payment 💙

Want more? Check out our blog for all things personal finance.

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