Can I add cash to my Builder card's security deposit outside of the Cleo app?
No – the only way to add cash to your Builder card's security deposit is in Spend.
If you try to add cash to your security deposit at a store, kiosk, or another app, the transaction could go through from your debit card (or you could be informed by the other app that your paper check has been deposited), but the funds won't be added to your security deposit. Getting this money back can be frustrating and difficult. There will also be no record of this transaction on your Builder card or in Spend.
How do I add cash to my Builder card's security deposit?
Go to Spend, and at the bottom left, underneath your card, you should see an Add cash button.
Tap Add cash and choose the method you want to use to add cash to your card's security deposit.