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How do I repay my cash advance?
How do I repay my cash advance?

The day has arrived and you’re ready to repay your advance

Written by Roisin Allum
Updated over a week ago

Cleo will try and take the money automatically on your repayment date – she'll remind you about repayment two days before it's due. 

💬 If you want to repay, simply say "repay" or "payback" to Cleo's chat in the app.

📅  If you've taken out the advance with a card, your repayment will usually clear within three business days.

Cleo will always let you know if your repayment fails; you might not have enough money in your account or something might have gone wrong. Cleo will then try and take the payment again at a later date.

If you’ve just repaid your advance, you’ll have to wait 24 hours before taking out another 😎

If you've unsubscribed but you still want to repay your advance, contact customer support by typing "humans please" in chat. Alternatively, you could email

If you don’t have enough money in your account, we may take a partial payment and make future attempts to pay back the amount owed.*

*Subject to your right to withdraw the payment authorization for your payment methods

Want more? Check out our blog for all things personal finance.

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