Cleo

Ellie Spencer-Failes

Ciara Jack

Gladys

You've got a question about Cleo's cash advance/"cover me"

Cash advance  

Do I need a subscription? When will my advance arrive?

How do I request a cash advance?

Why can't I get a cash advance if I live in Connecticut or Maine?

Where in the US can I request a Cleo cash advance?

How big a boost can I get? How do I repay my cash advance boost?

What's a cash advance boost and how do I request one?

Will I pay interest on my cash advance?

How do I view my cash advance history?

Introduction to cash advance

Why don't I quality for a cash advance? What can I do to improve my eligibility?

Why am I not eligible for a cash advance?

Why has the amount I'm eligible for changed? Why don't I qualify when I qualified before?

Why has my cash advance eligibility changed?

How can I become eligible for higher cash advance amounts?

Why is my cash advance amount so low?

How long do I need to wait after getting and repaying my advance before I get another one?

What's the cool-off period?

Why has my account been flagged?

What does Cleo accept as evidence of pay?

What counts as proof of income for Cleo?

Daisy

Cash advance eligibility

Can I switch from a standard to an express payout?

I requested a cash advance and now I want to send it to a different bank account

Can I change the account my cash advance was sent to?

Cash advance disbursement

What if I don't have enough money in my account? Can I set up a payment plan?

How do I repay my cash advance?

What if I need more time to repay my cash advance?

How do I extend my repayment date?

Hannah Voss

Cash advance repayment

Find answers and get help from Intercom Support and Community Experts

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