Cleo

I can't get an advance because my account has been flagged

Why has my account been flagged?

What is a cash advance?

How do I request a cash advance?

Everything you need to know about boosts*

What's a cash advance boost and how do I request one?

Some people are no longer able to access a cash advance or Cleo Plus

Where in the US can I request a Cleo cash advance?

How do I view my cash advance history?

Gladys

Ciara Jack

Ellie Spencer-Failes

You've got a question about Cleo's cash advance/"cover me"

Cash advance  

Why don't I quality for a cash advance? What can I do to improve my eligibility?

Why am I not eligible for a cash advance?

Why has the amount I'm eligible for changed? Why don't I qualify when I qualified before?

Why has my cash advance eligibility changed?

If you're not getting the $100 you wanted, here's why

Why is my cash advance so low?

What does Cleo accept as evidence of pay?

What counts as proof of income for Cleo?

Daisy

FAQs about Cash Advance eligibility

You've requested an advance, but the money hasn't appeared

Where is my cash advance?

You chose the free option but now want Express Payout

Can I switch from a standard to an express payout?

I requested a cash advance and now I want to send it to a different bank account

Can I change the account my cash advance was sent to?

FAQs about Cash Advance Disbursement

Here's how you can settle up your cash advance

💸 How do I repay my cash advance?

What if you can't repay the full amount at once?

🖖 Can I set up a payment plan?

You need more time to repay your cash advance

⏰ How do I extend my repayment date?

How long do I need to wait after getting and repaying my advance before I get another one?

What's the cool-off period?

FAQs about Cash Advance repayment

So you’ve heard about our $100 cash advance...

What is Cleo's cash advance?

Roisin Allum

Introduction to Cash Advance

You’ve just paid for a subscription and Cleo says you don't qualify for $100

Why don't I qualify for a cash advance?

Qualifying

How and when to repay your advance, as well as troubleshooting tips

How do I repay my cash advance?

What do I do if I can't remember when I need to repay my advance?

When do I need to repay my cash advance?

You’ve got the money ready to go but your repayment date hasn’t arrived yet.

Can I repay my cash advance before the repayment date?

Repayment

You want to know if you’re gonna pay interest on your $100 (SPOILERS: No)

Will I pay interest on my cash advance?

Other Cash Advance Information

Find answers and get help from Intercom Support and Community Experts

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