Life at Cleo

Our mission

To fight for the world’s financial health

Why? Because we believe everyone should have the knowledge and the means to make better financial decisions.

How we stay in check: values

Make it Happen

We take risks. They don't always work and we're ok with that.

We use our initiative to solve user problems, whether they directly involve us or not.

We pose solutions to  problems and speak up when things aren’t working.

Learn at Speed

We use all means at our disposal; data, research, A/B tests, to learn quickly and take action. When we fail, we adapt and go again.

We derive meaning from qualitative and quantitative data to make a difference to our users’ lives.

New ideas can come from anyone at Cleo, and we're empowered to test them.

Bring Good Vibes

We bring our whole, wonderful selves to work.

We inspire each other and help each other level up and do our best work.

Our environment is inclusive and respectful.

Diversity, equity and inclusion

We’re trying to solve problems for a billion different people. We’re probably going to need more than one perspective.

So we’re intentional about building diverse teams.

But we recognise recruiting isn’t the answer. Inclusivity is a process. Safe spaces need to be protected. They all need to be grown.

Cleo team meeting in the office

Here's what we ask of our people:

  • Get to know each other. Understand how your colleagues see the world and how they’d like to be treated.

  • Be nice. When you challenge each other, keep things transparent and psychologically safe.

  • Be generous. Everyone says the wrong thing sometimes. We don’t blame each other when that happens.

  • Share your ideas and experiences in the safe spaces we create. If you want. No pressure.

  • Get involved with opportunities supporting underserved communities. (Don’t worry, we’ll help you find them.)

Easier said than done. But anybody at Cleo needs to feel safe enough to grab the mic. And that’s on all of us.

Don’t take our word for it.
Meet the team.

PJ Johnstone
 Software Engineer

“Working at Cleo has been an amazing experience. Not only do I spend my day working on a product that makes a material positive impact on people’s lives, but I get to do it alongside a bunch of phenomenally warm, kind-hearted human beings, who are always there to support you, help you, celebrate with you, and uplift you.”

Read PJ’s blog on taking ownership and leveling up.

Jonathan White
Senior User Researcher

“It's really refreshing for a FinTech that's moving so fast and striving for big things to be so open to flexible working. Any parent will understand that nothing is simple when it comes to having a four year old, and the trust and care of Cleo makes a huge difference to my day.”

Dani Forest
Customer Champion

“Helping users figure out how to use the product helps them get on track with their financial health. It's great to know that we can have a lasting effect; not just with their app experience but with their money habits. It's always great to walk away after a day at work and know you've directly impacted an element of their lives.”

Roisin Allum
Product Operations

"Cleo holds a special place in my heart. It's a unique opportunity to see a company go from 5 people to a global 150+ employee company, helping millions of people across the world. It helps that the problem we are solving (fighting for the world’s financial health) is huge and important. Plus, the people here are all hilarious and amazing to work with."

Read Roisin's blog about her 5 years with Cleo 🎉

Ladi Oladitan
Product Manager

“I think our super power lies in our determination to embrace different perspectives.  In my two-year journey at Cleo, from Customer Champion to Product Manager, I’ve always had the agency to test and learn from my own hypotheses and amplify the voice of our users internally.”

Ria Jesrani
User Research Lead

“Never having to justify why it’s important to listen to our users was one of the main reasons I was excited to join Cleo, and it's why I've stayed! We’re different from our users in many ways, which presents such an interesting challenge that we're really mindful of in every product decision we make.”

Read Ria’s blog on how to smash your next career move.

Florian Rose
Recruiter

I’ve never experienced such a kind, friendly bunch of people who are motivated to do important work, and have so much fun while doing it. This is the best Talent team I’ve ever been a part of, and I'm motivated to do better every day.

Josh Cooper
Data Scientist

“Cleo goes further than any other company I know when it comes to building and breaking things, it’s how we learn things that we wouldn’t if we stayed in our lane. The blameless culture also means that when we break things (and we do break things), we tell as many people as possible so we can learn and improve. We all trust each other in our pursuit to make Cleo the very best, and that’s freeing.”

Read Josh’s blog on managing done right.

Janina Enrile
UX Writer

“This is the first place I've worked where it feels like everyone truly cares about who we're actually trying to help. The problem we're working to solve is not an easy one, but that doesn't stop us. I love that we're doing it with the things that keep Cleo, Cleo: honesty, empathy, and humour.”