Cleo

Frequently asked questions about our Direct Deposit feature.

Direct Deposit FAQ

Explains why the Card might have been declined

Frequently asked questions about the Cleo Builder subscription tier

How to use your card to, well, pay for stuff

What, how, when Builder reports and how it helps your credit score 🤝

You’ll need to add funds to fuel your card’s limit so you can get spending. But never fear: whatever you add is yours to spend

Want to build credit and pay quickly with your phone?

How Cleo handles adding funds to your credit limit for you.

What is it? How is it different from my PIN? How do I reset it?

What happens if I use my Cleo Builder card at an ATM?

Can I add cash to my card's security deposit at a store?

Using your Credit Builder Card at an ATM or transferring funds to CashApp

Have a question about the card that needs to be answered?

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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