
The AI Budget App: Your New Personal Finance Guru
How an AI budget app can change your relationship with money 💙
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How do Cleo users feel about AI? What are their concerns? What do they hope AI can help them accomplish? Hear more from our User Research team.
We’ve been big believers in AI as a financial wellness tool for years. Just look at how helpful Cleo is- over 71% of users feel better about their money situation thanks to our app. Thanks to our expert User Research team, these insights and more are being uncovered with real users who have real money problems.
In this blog, we’ll dive into their study, including:
Our User Research team is tapped into how the Cleo community is feeling about their finances.
They asked users what their current money experiences are like. Here are some of the sentiments they shared:
Being aware of the Cleo community’s consciousness on a financial level is instrumental in ensuring that we’re building out valuable experiences in the Cleo app.
Generally speaking, there is a lot of skepticism around the usefulness of AI. Cleo wasn’t always this sharp, either; our developers have made some tremendous leaps and strides over the past several years in making her more efficient. When it comes to finances, how effective do people think AI is? How can we continue to increase trust in our product?
When it comes to AI, here’s what’s on our users’ minds:
We now know our users’ financial worries. We understand how they feel about AI. So, if they teamed up with Cleo to stop living paycheck-to-paycheck, what do they expect from a financial coach?
The unanimous sentiment seemed to be: they want their money coach to, well, coach them on what to do next:
Thanks to the hard work that our User Research team is doing, these insights can be shared broadly with our product squads who are continuously iterating on the existing functionality within the Cleo app. From here, Cleo’s superpowered LLMs can only become more insightful.
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