While we’re all for enjoying a bit of fun and games, let's ensure the only jokes are the ones we share, not the ones played on us by scammers 🤡 It’s time to discuss how you can keep your account as secure as Fort Knox and still have the last laugh.

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Why are we doing this?

1. To build trust with you. Cleo is secure, trusted, and we’re not in the business of selling your data.
2. To educate you on how we protect your money.
3. To up your game in spotting scams. Knowledge is power, and we want you armed and ready.

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Avoiding common scams: Know the signs

Ever see a message on social media from “Cleo” promising you instant access to funds?  📲 If it sounds too good, IT IS. Those emails pretending to be us but leading you astray? Steer clear. And remember, OTPs (one-time passwords) are like your secret snack stash—don't share them ⚠️

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Cleo’s armor for your account

• New login alerts: We monitor your account for any unusual login attempts and will notify you immediately—be it via in-app notification or email—if something fishy appears. Stay alert and secure with our proactive protection.
• Official social media: Our real accounts are @meetcleo. We'll never DM you for sensitive info.

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DIY Account safety

• Lost card? Freeze it: Hit us up at team@meetcleo.com. We're on standby to help.
• Stay alert: Keep your notifications on to monitor any unusual account activity.
• Speak up: Notice something off? Our support team is ready to spring into action.

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🤡 Don’t be fooled by scammers

Yes, technology is our friend—think bank-level encryption. But scammers? Not so much. They're the uninvited guests at the picnic. Here's how to keep them at bay:

• Be selective: Interact only through our verified channels. If it doesn't have a blue tick, it's not us.
• Stay informed: Keep your alerts active for real-time updates on your account activities.

We’re here to keep your Cleo experience safe, so you can focus on making money management both easy and enjoyable 💙

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